Information on shipping costs and delivery times
1. Information on shipping costs
We ship your order as an insured parcel. Usually we ship with GLS (in exceptions also DHL, DPD or UPS).
Shipping conditions standard parcel Germany
- Free shipping within Germany from 20 Euro order value
- Free shipping for all orders over 20 Euro, no matter how many parcels
- Shipping costs for orders under 20 Euro are a flat rate of 4,90 EUR
- Maximum weight per parcel 31,5 kg and size 120x60x60 cm
Shipping conditions standard parcel International Zone 1 (EU)
- Free shipping DHL Parcel International Zone 1 from 90 Euro order value
- Free shipping for all orders over 90 Euro, no matter how many parcels
- Shipping costs for orders under 90 Euro are a flat rate of 9,90 EUR
- Maximum weight per parcel 31,5 kg and size 120x60x60 cm
Shipping conditions standard parcel International Zone 2 (EU)
- Free shipping DHL Parcel International Zone 2 from 90 Euro order value
- Free shipping for all orders over 90 Euro, no matter how many parcels
- Shipping costs for orders under 90 Euro are a flat rate of 12,90 EUR
- Maximum weight per parcel 31,5 kg and size 120x60x60 cm
Shipping conditions standard parcel International Zone 3 (EU)
- Free shipping DHL Parcel International Zone 3 from 110 Euro order value
- Free shipping for all orders over 110 Euro, no matter how many parcels
- Shipping costs for orders under 110 Euro are a flat rate of 15,90 EUR
- Maximum weight per parcel 31,5 kg and size 120x60x60 cm
Shipping conditions standard parcel International Zone 4 (EU)
- Free shipping DHL Parcel International Zone 4 from 110 Euro order value
- Free shipping for all orders over 110 Euro, no matter how many parcels
- Shipping costs for orders under 110 Euro are a flat rate of 25,90 EUR
- Maximum weight per parcel 31,5 kg and size 120x60x60 cm
Shipping conditions standard parcel International Zone 5 (EU)
- Free shipping DHL Parcel International Zone 5 from 165 Euro order value
- Free shipping for all orders over 165 Euro, no matter how many parcels
- Shipping costs for orders under 165 Euro are a flat rate of 35,90 EUR
- Maximum weight per parcel 31,5 kg and size 120x60x60 cm
Shipping conditions standard parcel International Zone 6 (EU)
- Free shipping DHL Parcel International Zone 6 from 165 Euro order value
- Free shipping for all orders over 165 Euro, no matter how many parcels
- Shipping costs for orders under 165 Euro are a flat rate of 65,00 EUR
- Maximum weight per parcel 31,5 kg and size 120x60x60 cm
1.1 Information on shipping outside of EU
Please note that we currently do not offer standard shipping outside the EU. For shipping inquiries outside the EU please use our contact form.
2. Information on delivery times
In the following table you will find the delivery times for shipping to other countries, which you have to add to the delivery time specified for the respective article.
| Zone |
Country |
Additional maximum duration in days |
Flat rate shipping costs |
Free shipping from order value of |
| 1 |
Austria |
2 |
9,90 € |
90,00 € |
| 1 |
Denmark |
2 |
9,90 € |
90,00 € |
| 1 |
Belgium |
2 |
9,90 € |
90,00 € |
| 1 |
Netherlands |
2 |
9,90 € |
90,00 € |
| 1 |
Luxembourg |
2 |
9,90 € |
90,00 € |
| 1 |
France |
2 |
9,90 € |
90,00 € |
| 1 |
Poland |
2 |
9,90 € |
90,00 € |
| 1 |
Czech Republic |
2 |
9,90 € |
90,00 € |
| 2 |
Sweden |
2 |
12,90 € |
90,00 € |
| 2 |
Italy |
2 |
12,90 € |
90,00 € |
| 2 |
Latvia |
5 |
12,90 € |
90,00 € |
| 2 |
Slovenia |
2 |
12,90 € |
90,00 € |
| 2 |
Hungary |
2 |
12,90 € |
90,00 € |
| 2 |
Lithuania |
5 |
12,90 € |
90,00 € |
| 3 |
Spain |
4 |
15,90 € |
110,00 € |
| 3 |
Slovakia |
2 |
15,90 € |
110,00 € |
| 3 |
Croatia |
4 |
15,90 € |
110,00 € |
| 3 |
Finland |
4 |
15,90 € |
110,00 € |
| 3 |
Portugal |
4 |
15,90 € |
110,00 € |
| 3 |
Ireland |
4 |
15,90 € |
110,00 € |
| 3 |
Estonia |
5 |
15,90 € |
110,00 € |
| 4 |
Bulgaria |
4 |
25,90 € |
110,00 € |
| 5 |
Greece |
4 |
35,90 € |
165,00 € |
| 6 |
Cyprus |
5 |
65,00 € |
165,00 € |
If you order several items from us as part of one order, for which different delivery times apply, we will send the goods in several partial shipments, depending on availability, for which the delivery times stated for the respective item apply. Additional shipping costs do not apply.
2.1 Information on the calculation of the delivery date
In the case of card payments, the delivery period begins on the first working day after the payment order is issued to the transferring bank or, in the case of other payment methods on the first working day after the receipt of payment on our bank account and ends on the last day of the period. If the last day of the period falls on a Sunday or a public holiday recognized by the state at the place of delivery, the next working day will take the place of such a day.
3. General shipping information
-
Standard shipment will be made as a parcel with GLS (in exceptional cases DHL, DPD,UPS)
- The sender - industryMIX GmbH & Co. KG, Am Airpark 4, 06217 Merseburg, Germany
- A delivery note is enclosed with the parcel
- An invoice with VAT will be sent to the registered e-mail address in advance
After sending the goods, we will send you a dispatch confirmation e-mail to the e-mail address you provided. This contains the tracking ID for tracking the shipment.
Please note that it can sometimes take several hours up to one day before you can track the shipment.
Products must be returned in mint condition (unopened), with all papers, parts and accessories.
The shipping cost calculation is only available if you have something in your shopping cart.